Terms of service

OVERVIEW

Welcome to Mirara ,Throughout the site, the terms “we”, “us” and “our” refer to Mirara. Mirara operates this website and store, including all related information, content, products, services, and tools to provide you with a smooth shopping experience.

Our store is powered by Shopify , which enables us to provide our online services.

By accessing or using our website, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these Terms, please do not use our Services.

SECTION 1 – ELIGIBILITY & ACCOUNT

By using our Services, you confirm that:

  • You are at least 18 years old or have permission from a parent/guardian
  • The information you provide is accurate and complete
  • You are responsible for maintaining the confidentiality of your account and password

We reserve the right to suspend or terminate accounts that provide false information or misuse the Services.

SECTION 2 – PRODUCTS

We try our best to display product colors, images, and details accurately. However:

  • Actual colors may vary depending on your device screen
  • Product appearance may slightly differ from images
  • Product availability may change without notice

We reserve the right to discontinue or limit products at any time.

SECTION 3 – ORDERS

When you place an order, it is considered an offer to purchase.

We reserve the right to:

  • Accept or reject any order
  • Cancel orders due to pricing errors, stock issues, or suspected fraud
  • Limit quantities purchased per customer

Orders are confirmed only after successful payment verification.

SECTION 4 – PRICING & PAYMENTS

All prices displayed on our website are in Indian Rupees (INR).

Prices may change without prior notice.

We accept secure payments through trusted third-party payment gateways. By placing an order, you confirm that:

  • Payment details provided are accurate
  • You are authorized to use the selected payment method

SECTION 5 – SHIPPING & DELIVERY

Estimated delivery times are provided for reference only and are not guaranteed.

Mirara is not responsible for delays caused by:

  • Courier partners
  • Weather conditions
  • Customs or government restrictions
  • Events beyond our control

Risk and ownership of products pass to you upon delivery.

SECTION 6 – RETURNS & REFUNDS

Returns and refunds are governed by our Refund Policy available on our website.

We reserve the right to refuse returns that do not meet our return conditions.

SECTION 7 – INTELLECTUAL PROPERTY

All content on this website including:

  • logos,
  • product images,
  • graphics,
  • text,
  • videos,
  • branding,
  • website design,

is the property of Mirara and protected under applicable intellectual property laws.

You may not copy, reproduce, distribute, or exploit any content without written permission.

SECTION 8 – THIRD-PARTY LINKS

Our website may contain links to third-party websites or services.

We are not responsible for:

  • third-party content,
  • policies,
  • security,
  • or transactions conducted on those websites.

Use third-party websites at your own risk.

SECTION 9 – SHOPIFY SERVICES

Our store is hosted on Shopify. While Shopify powers our online store, all purchases and transactions are made directly with Mirara.

Shopify is not responsible for product quality, delivery, refunds, or customer disputes related to purchases from Mirara.

SECTION 10 – PRIVACY

Your use of our Services is also governed by our Privacy Policy.

By using our website, you consent to the collection and use of information as described in the Privacy Policy.

SECTION 11 – USER FEEDBACK & REVIEWS

If you submit reviews, comments, suggestions, or feedback:

  • You grant us permission to use, publish, and display them
  • You confirm the content does not violate any law or third-party rights

We reserve the right to remove inappropriate or offensive content.

SECTION 12 – ERRORS & INACCURACIES

Occasionally, information on the website may contain typographical errors, inaccuracies, or omissions related to:

  • product descriptions,
  • pricing,
  • promotions,
  • shipping,
  • availability.

We reserve the right to correct errors and update information at any time without prior notice.

SECTION 13 – PROHIBITED USES

You agree not to use the website:

  • for unlawful purposes,
  • to spread malware or spam,
  • to violate intellectual property rights,
  • to harass or abuse others,
  • to interfere with website security or functionality.

Violation of these terms may result in suspension or termination of access.

SECTION 14 – DISCLAIMER OF WARRANTIES

All products and services are provided “as is” and “as available” without warranties of any kind.

We do not guarantee:

  • uninterrupted service,
  • error-free operation,
  • or that products will always meet individual expectations.

SECTION 15 – LIMITATION OF LIABILITY

To the fullest extent permitted by law, Mirara shall not be liable for:

  • indirect or incidental damages,
  • loss of profits,
  • loss of data,
  • shipping delays,
  • or damages arising from the use of our Services or products.

SECTION 16 – GOVERNING LAW

These Terms shall be governed and interpreted in accordance with the laws of India.

Any disputes shall be subject to the jurisdiction of Indian courts.

SECTION 17 – CHANGES TO TERMS

We may update or modify these Terms at any time without prior notice.

Continued use of the website after changes means you accept the updated Terms.

SECTION 18 – CONTACT INFORMATION

For any questions regarding these Terms, contact us:

Email: hello@mirara.in
Website: www.mirara.in